pka98 FAQ

You must be at least 18 years old. This is a firm requirement — not a guideline. Age is verified during registration and again during the KYC process before your first withdrawal. Accounts identified as belonging to under-18 users are closed immediately and deposits returned.

No. Each player is allowed one registered account only. Duplicate accounts are identified during routine checks and closed. Any bonus or promotional winnings associated with a duplicate account are voided. If you've previously had an account and want to return to pka98, contact the support team before registering again.

Basic registration requires your name, date of birth, email and Pakistan mobile number. Full KYC — required before your first withdrawal — may request a copy of your CNIC or passport and a recent proof of address. This is standard for any online gaming platform and is there to protect your account and your funds.

On the Login page, click "Forgot password?" and enter your registered email or mobile number. You'll receive a reset link or OTP. Follow the steps to create a new password. If you don't receive the reset message within a few minutes, check your spam folder or contact support via live chat.

Yes. The full pka98 platform works through your mobile browser — no download needed to get started. Cricket betting, PSL markets, live casino, slots and your account settings all work on mobile. Your PKR balance and bet history are the same whether you log in on desktop or phone. There's no separate account for mobile use.

pka98 supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. All deposits are processed in PKR — no currency conversion is applied on pka98's end. Payment provider charges may apply depending on your method.

The minimum deposit at pka98 is PKR 200. This applies to JazzCash, Easypaisa, Raast and bank transfer. Card minimums may vary slightly. There is no maximum deposit limit under standard account conditions, although VIP tiers may come with adjusted limits.

JazzCash and Easypaisa deposits typically reflect in your pka98 PKR balance within a few minutes of completing the payment. If your balance hasn't updated after 10–15 minutes, take a screenshot of your payment confirmation and contact support via live chat with the transaction details.

pka98 does not charge fees on deposits. Some payment providers — particularly for card transactions — may charge their own processing fee. Check with your provider if you're unsure. JazzCash and Easypaisa deposits are generally free at the pka98 end.

Log in to your account, go to the Withdrawal section, select your preferred method (JazzCash, Easypaisa, Raast or bank transfer), enter the PKR amount and confirm. Funds are sent to your registered payment account. KYC must be completed before your first withdrawal is processed.

Standard withdrawals are processed within the timeframe listed in your account payment section. JazzCash and Easypaisa withdrawals are typically faster than bank transfers, which may take one to three business days depending on your bank. VIP Gold, Platinum and Diamond members receive prioritised withdrawal processing with reduced wait times.

Withdrawals are processed back to the same account used for deposits as a standard anti-fraud and anti-money-laundering measure. If you deposited via JazzCash, your withdrawal goes back to the same JazzCash number. This applies to all payment methods and is consistent with industry practice across online gaming platforms.

Yes — minimum withdrawal amounts are listed in the payment section of your account. These vary slightly by method but are generally low to keep things accessible for all players. Bonus funds are subject to wagering requirements before they become withdrawable — check the specific bonus terms for the offer you've used.

Cricket is the main focus — PSL fixtures, T20 internationals, Test matches, ODI series and bilateral series involving Pakistan are all covered with a wide range of pre-match and in-play markets. Beyond cricket, the Sports section includes football, esports and other major international leagues. All markets settle in PKR.

In-play betting lets you place bets while a match is in progress. Odds update in real time based on the match situation — if a wicket falls, odds shift. Markets include match winner, next dismissal method, over totals, runs in the next over and more. In-play markets are available for PSL games, T20 internationals and major Test matches. There may be brief suspension periods when key events happen, which is normal for live markets.

Yes. Accumulator (parlay) bets can be placed combining multiple match selections across cricket and other sports. All legs of the accumulator must win for the bet to pay out. Higher accumulators carry higher risk but proportionally higher potential returns. Accumulator bonuses may apply — check the Promotions page for current offers.

Most bets are settled automatically once the result is official. For cricket, standard match-result markets typically settle within a few minutes of the final over. More complex markets (player stats, method of dismissal) may take a little longer depending on data confirmation. Winning amounts are credited directly to your PKR balance and visible in account history.

The Live Casino section includes roulette (multiple variants), blackjack, baccarat, and game show-style formats. Games run 24 hours a day from professional studios with real dealers. Tables are available at a range of stake levels — there are low-minimum tables for casual play and higher-limit tables for more serious sessions.

All slot titles in the pka98 Slot Games section use certified Random Number Generator (RNG) technology to produce random, unmanipulated outcomes on every spin. Each slot lists its published RTP (Return to Player) percentage and volatility rating so you can make an informed choice before playing. No outcome is influenced by previous spins or account balance.

The Bingo section has multiple rooms running throughout the day at different stake levels. You purchase cards for a session, numbers are called at random, and players who complete the required pattern first win the prize pool. Room schedules and prize amounts are displayed before you join, so you can see what's available and at what cost before buying cards.

Active promotions are listed on the Promotions page and include new player offers, sports accumulator bonuses, live casino cashback, slot free spins and seasonal cricket promotions tied to PSL and major T20 tournaments. Promotions are updated regularly so it's worth checking the page before a session.

Wagering requirements specify how many times a bonus amount must be staked before it becomes withdrawable as real money. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in qualifying bets before the bonus converts. Each bonus lists its specific wagering requirement and eligible games clearly in the offer terms.

Every bet and session earns VIP points automatically — no enrolment needed. Points accumulate and advance your tier through Bronze, Silver, Gold, Platinum and Diamond. Higher tiers unlock better cashback rates, faster withdrawal processing, increased weekly withdrawal limits and personal VIP management at Platinum and Diamond. Your VIP dashboard is accessible after logging in under the account menu. See the VIP page for full details.

No — bonus funds and winnings generated from bonus play must meet the wagering requirement stated in the specific bonus terms before they can be withdrawn. Real-money deposits (not bonus funds) are withdrawable at any time subject to standard withdrawal processing. Always check the wagering requirements before accepting a bonus so you understand the conditions.

Every pka98 account includes deposit limits (daily, weekly, monthly), session time reminders, loss limits, cooling-off periods (24 hours to 30 days), self-exclusion and full account activity history. All tools are free, available in Account Settings and can be activated in a couple of minutes. See the Responsible Gaming page for full guidance.

Log in, go to Account Settings and select Responsible Gaming. Choose daily, weekly or monthly limit and enter your PKR cap. The limit takes effect immediately. Reducing a limit is instant; increasing a limit has a 24-hour delay to prevent in-the-moment changes during a session.

Self-exclusion is an extended or permanent block on your pka98 account access. Options include 6 months, 1 year, 5 years and indefinite exclusion. Once applied, the exclusion is not reversible within the chosen window — there are no exceptions. To apply, contact the support team via live chat. Self-exclusion requests are actioned immediately. Your balance is preserved and returned at the end of an exclusion period.