pka98 Privacy Policy

pka98 takes privacy seriously. When you register and use the platform at pka98.pro — whether that's placing bets on cricket or PSL, playing slots, using the live casino, or accessing promotions — you share personal information with us. This policy explains what we collect, why we collect it, how it is stored and protected, and how you can control it.

This Privacy Policy applies to all users of pka98 regardless of how they access the platform, including desktop browsers, mobile browsers and any app interface made available. It should be read alongside the pka98 Terms and Conditions, which govern the overall relationship between you and the platform.

By creating a pka98 account, you confirm that you have read and understood this policy and consent to the collection and use of your data as described here. If you have questions at any point, customer support is available 24/7.

The data pka98 collects falls into a few clear categories depending on how you interact with the platform.

We collect only what is necessary for running the platform, verifying identity, processing PKR payments and providing customer support. We do not collect data speculatively or for purposes beyond those described in this policy.

Data reaches pka98 through several routes depending on how you use the platform:

• Directly from you: Registration forms, KYC document uploads, deposit and withdrawal requests, support messages and any information you enter voluntarily in account settings.
• Automatically during use: Technical data — including your IP address, device information and session data — is logged automatically whenever you access pka98. This happens through standard server logs and, where applicable, cookies and similar technologies.
• Through payment processors: When you deposit via JazzCash, Easypaisa, Raast or bank transfer, our payment processing partners share transaction confirmation data with us to credit your pka98 balance. We receive transaction references and confirmation status, not your full financial account credentials.
• From third-party game providers: Game providers who supply slots and live casino titles may share session outcome data with pka98 for bet settlement and account crediting purposes.

Every piece of data collected has a specific purpose. Here's how pka98 uses the information it holds about you:

• Account management: Maintaining your account, processing logins, updating settings and delivering platform features you've opted into.
• Identity verification and fraud prevention: Verifying that account holders are who they say they are, that they meet the 18+ age requirement, and that account activity is not connected to fraud, money laundering or abuse of multiple accounts.
• Payment processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards; crediting winnings; processing withdrawal requests back to your registered payment method.
• Customer support: Responding to queries, resolving disputes, handling responsible gaming requests and maintaining records of support interactions.
• Platform improvement: Aggregated, anonymised activity data helps the pka98 team understand how the platform is used and where improvements can be made. This analysis is not tied to individual player profiles.
• Responsible gaming monitoring: Identifying unusual patterns that may indicate a player is experiencing difficulty and taking appropriate steps in line with responsible gaming commitments.
• Promotions and VIP programme: Calculating cashback, delivering eligible bonuses and managing tier progression within the pka98 VIP programme.
• Communications: Sending account-related notifications (login alerts, withdrawal confirmations, verification requests). We do not send unsolicited marketing messages.

Because pka98 operates entirely in Pakistani Rupees, all financial processing is tied to PKR-denominated accounts and payment methods common in Pakistan. This section explains how payment data specifically is handled.

When you make a deposit via JazzCash or Easypaisa, you interact with those platforms' own interfaces. pka98 receives a transaction confirmation and reference number — we do not store your JazzCash PIN, Easypaisa account password or any credential that grants access to your mobile wallet. The same applies to Raast and bank transfers.

For card payments, card details are processed by a PCI-DSS compliant payment gateway. pka98 does not store full card numbers on its servers. Transaction amounts and references are retained for financial reconciliation and dispute resolution purposes.

All PKR transaction history associated with your account — deposits, withdrawals, bonus credits and bet settlement — is accessible in your account history section. This data is retained for the duration of your account and for a defined period after closure for financial record-keeping purposes.

pka98 uses cookies and similar browser-based storage technologies to support platform functionality, maintain your logged-in session and collect basic usage analytics.

• Session cookies: These are essential for keeping you logged in during a visit. They expire when you close your browser. Without them, the platform cannot function.
• Persistent cookies: These remember certain preferences (such as language or display settings) between sessions. They have a defined expiry period and can be cleared via your browser settings.
• Analytics cookies: Basic usage data — page visits, session duration, feature usage — helps the pka98 team understand platform performance. This data is aggregated and not linked to individual player identities for analysis purposes.
• Security cookies: Used to detect suspicious login behaviour and prevent session hijacking.

You can control cookie settings in your browser. Disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics cookies will not affect your gameplay.

pka98 does not sell personal data. Sharing is limited to specific operational requirements:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card payment gateways receive the minimum data necessary to process your PKR deposits and withdrawals.
• Identity verification services: Where pka98 uses a third-party KYC provider to verify identity documents, the relevant data is shared with that provider solely for verification purposes.
• Game software providers: Providers supplying slots and live casino titles receive session and bet data necessary to run the games and return outcomes to pka98 for settlement.
• Fraud prevention and security: In cases of suspected fraud, money laundering or account abuse, pka98 may share relevant account data with fraud prevention services or cooperate with relevant authorities.
• Legal obligations: If required by applicable law or a valid legal process to disclose data, pka98 will comply. We will notify affected users where legally permitted to do so.

All third-party partners who handle pka98 player data are required to maintain appropriate data security standards and to use the data only for the specific purposes for which it was shared. Data is not passed to advertisers, marketers or data brokers.

pka98 retains personal data for as long as your account is active and for a reasonable period after closure to meet financial, legal and security obligations.

• Active accounts: All account data is retained while the account is open and active.
• After account closure: Financial transaction records are retained for a minimum period for accounting and dispute resolution purposes. Identity verification documents are retained in line with applicable record-keeping requirements.
• Support correspondence: Support chat and email records are retained for a standard period to support dispute resolution and for quality assurance.
• Marketing preferences: If you have opted into communications, your preference data is retained until you withdraw consent.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so it can no longer be attributed to an individual player.

Data security at pka98 is implemented through a combination of technical and operational measures:

• SSL/TLS encryption: All data transmitted between your device and pka98 servers is encrypted using current SSL/TLS standards. This applies to login, registration, deposit and withdrawal flows, and all account interactions.
• Password security: Account passwords are stored as salted hashes — not as readable text. pka98 staff cannot view your password, only reset it through a verified process.
• Access controls: Access to player data within the pka98 organisation is restricted to staff who require it for their specific role. All staff with data access are bound by confidentiality obligations.
• Payment security: Card payment processing is handled by PCI-DSS compliant gateways. Full card numbers are not stored on pka98 servers.
• Account security tools for players: Two-factor authentication, login notifications and session management tools are available to all registered players to protect their own accounts.

You have practical rights over the personal data pka98 holds about you. To exercise any of these rights, contact customer support with your registered email and a description of your request.

pka98 is strictly an adult platform. It is not intended for, and does not knowingly collect data from, individuals under the age of 18. Registration requires confirmation of age and identity verification is used to support this.

If pka98 becomes aware that a user account belongs to someone under 18, the account will be closed immediately, any funds returned to the payment source, and all associated data deleted or anonymised except where retention is required by law. Any winnings generated on an underage account will be voided.

If you believe that a minor has accessed or registered on pka98, please contact customer support immediately. pka98 takes underage access seriously and will act promptly on credible reports.

This Privacy Policy may be updated from time to time to reflect changes in how pka98 operates, new platform features, changes in payment processing, or updates in applicable data protection standards. When significant changes are made, registered players will be notified by email or via an in-platform notification.

The "Last updated" date at the top of this page reflects the most recent revision. Continued use of pka98 after a policy update has been notified constitutes acceptance of the revised version.

Minor updates — such as formatting changes, spelling corrections or clarifications that do not alter the substance of the policy — may be made without direct notification. Checking this page periodically is good practice for any active pka98 player.

For any question, concern or request related to your personal data and this Privacy Policy, the pka98 customer support team is available 24/7.

• Live Chat: Available directly within the platform after login — usually the fastest route for account-related queries.
• Email: [email protected] — include your registered email address and a clear description of your privacy request or concern.

When exercising data rights (access, deletion, correction etc.), including your registered email and a brief description of the specific request helps us handle it promptly. We aim to acknowledge privacy requests within a reasonable timeframe and to resolve them fully as quickly as practical.